Frequently asked questions
Bookings, deposits, aftercare and more. Tap a question to see the answer.
With the ₱500 downpayment, ₱400 is deducted from your final total. The remaining ₱100 is a fixed reservation fee.
No. Same-day rescheduling is treated as an automatic cancellation, and your downpayment will be forfeited.
To lock in your slot, a ₱500 downpayment is required within 12 hours of booking. ₱400 will be deducted from your total bill, while ₱100 covers the reservation fee.
Once you have paid, you must send Clawholics your confirmation page or email confirmation to officially validate the booking. If this is not sent, your appointment may be removed from the schedule.
Yes, but only if you cancel at least 3 days before your scheduled appointment. If you cancel later than that, the downpayment is non-refundable. meow
Check your confirmation email from Clawholics. Click the "Reschedule" link provided. Please remember that rescheduling must be done at least 3 days before your original date.
We offer a small grace period with the following fees: • 15 mins: ₱100 fee. • 20 mins: ₱150 fee. • 25 mins or more: Your appointment will be automatically cancelled to avoid delaying the next client.
No separate booking is needed! Just inform the artist beforehand, and the removal will be handled during your scheduled session.
If you're having trouble processing your payment, don't worry! Simply contact us on Instagram @claw_holics, and our team will gladly assist you with completing your booking and securing your appointment.